E911 Addressing

Located at Development Services 272 N. Toms Street Rutherfordton, NC 28139

Office Hours are: Monday through Thursday 7am to 12pm and 1pm to 4pm (closed for lunch) and Friday – 7am – 12pm

The Rutherford County Addressing Department is responsible for assigning new house numbers county wide and ordering road name signs outside of city limits.  Traffic control signs are handled by NCDOT.

Report a missing or damaged road name sign  HERE.

Phone numbers for Offices:

Addressing Office:  828-288-4501  
GIS and Data Requests:  828-287-6136
Building Inspections:  828-287-6035
Forest City Building Inspections:  828-247-4426
Revenue Dept / Tax Office:  828-287-6000
Environmental Health Services:  828-287-6317
Public Works and Planning:  828-288-4501


Click here to request an E911 Address online using this website.
To complete an online request, you will be required to upload an aerial map of the property showing where the driveway will be and where the addressed structure will be located . REQUESTS SUBMITTED ONLINE OR BY EMAIL CANNOT BE PROCESSED WITHOUT IT.  Aerial maps can come from Google, Bing, or the county’s GIS website.
 If you are not sure how to submit your request online, you can download the form below, fill it out, and drop it off at our office during business hours listed at the top of this page.  
We will be glad to print out a map for you to mark your driveway location on. Please keep in mind that driveway entrance determines your number so be as accurate as possible in relation to the other driveways around yours.
You can also email your completed address request form to addressing@rutherfordcountync.gov along with the required aerial map. 

Download the pdf below to submit an address request in person at our office or by email at a later date.


How do I obtain an address?
Rutherford County does not address vacant lots or land. When you are within 90 days of getting a building permit (ex. well, septic or power) you must first obtain a building pre-permit from the Addressing/GIS Department (Tax office for mobile homes). You must be able to clearly show where the proposed driveway will be located. Driveway location determines your E911 address number. Without that accurate location point we cannot assign you a number.

How do I obtain a building pre-permit?

For single wides and double wides after you submit your E911 address request, it will be processed and your new address will be sent to the Tax Listing office in the Revenue Department. Once you are notified it's ready,  please contact their office to complete a mobile home pre-permit. 

Revenue Department - 125 W 3rd Street, Rutherfordton, NC 28139
Monday - Friday, 8:30am to 5pm, excluding holidays.
Be prepared to provide the following information for mobile home pre-permits:

  • property owner's name
  • property location
  • power supplier
  • current mailing address
  • current phone number
  • for mobile homes - year (make if known)
  • for mobile homes - size
  • for mobile homes vin #
  • for mobile homes - if used receipt of taxes paid if being brought in from out of county
  • for mobile homes - if used previous owners name

For Off Frame Modulars and all other structures
you can obtain a pre-permit/E911 address at the location listed below or submit it online using the link above:
E911 Addressing / GIS Department - 272 N. Toms Street, Rutherfordton, NC 28139
Monday – Thursday 7am – 12pm & 1pm -4pm, (closed for lunch)
Friday – 7am – 12pm, (12pm – 5pm by phone and appointment only)

There is no charge to obtain a pre-permit.

Once you have a map, tax identification number (REID), and the pre-permit application form you can then go to the Environmental Services Office to get a well/septic permit. With a copy of the pre permit application form, your septic permit, and your zoning permit (if needed) you are now ready to go to the Building Inspector’s office to get the building permit. If you are building in Forest City or the Forest City ETJ you will get your building permit from the Town of Forest City Building and Zoning Department.
NOTE: If you are inside the city limits of Chimney Rock, Lake Lure, Rutherfordton, Spindale or Bostic you must obtain a zoning permit from the Zoning Department in the respective town before starting any of the above processes.

How will I be notified of my new address?
Most of the time you will get your address 1-2 days after you submit an address request.  Addressing staff will notify you by phone or email when the your pre-permit is complete.  Addresses requested in person typically take 15-20 minutes as long as someone is available at that time to help you.

Where and how do I display my new E-911 address?
Postal regulations and county ordinance require your new address to be posted on your mailbox if you receive your mail at your home. The numbers need to be (4) four-inch numbers and displayed on each side of the mailbox. If there is more than one mailbox, please post the numbers on the door of the mailbox. The County requires you to display your address on the front of your structure if it is visible from the street. Display (4) four-inch numbers for a residence, or (6) six-inch numbers for a business. If your house is (75) seventy-five feet or greater from the roadway, please display a sign indicating the assigned number at the entrance to the driveway.

When does a private drive have to be named?
Once a fourth structure has been added to a single shared driveway entrance, then the driveway must be named and re-addressed. This reduces the confusion for fire and rescue services. If a road has to be named, addressing staff will work with all landowners to use the name of their choice for a $100 fee. If after (30) thirty days, no agreement on a name has been made, the Addressing Department will assign a name to the road or drive. If the county assigns the road name there is no cost to the landowners.

What is the cost of naming a private road or drive?
The cost for naming a private road is $100. Each additional sign is $50 if more than one is needed for the same road. This is a one-time payment. The county replaces the sign if stolen and maintains the sign and pole if any damage occurs.

What do I do if the road sign is missing from the road I live on?
If the road you live on has a sign missing, please contact the Addressing Department at 828-288-4501 or submit it online using the link at the top of this page. If the sign is located inside city limits, please contact the appropriate municipality. We will get the sign replaced as quickly as possible. In most cases the sign will have to be ordered. Please be patient, ordering and installing a new sign can take up to 2-4 months.