Medicaid Transportation

Non-Emergency Medical transportation is only provided for Medicaid covered services and when the primary reason for the trip is medical care. Transportation to and from providers is a critical component for Medicaid beneficiaries to obtain necessary health care.

A.  Non-Emergency Medical Transportation (NEMT) services consist of arranging and/or paying for transportation.

 B.  When the beneficiary lacks both means and mode, the local agency is responsible for arranging transportation at a cost within allowable Medicaid regulations.

C.  When the beneficiary has access to a suitable mode of transportation, but lacks the means to use it, the local agency must assist with the means through gas vouchers, mileage reimbursement, etc.

D. The obligation to provide transportation is not without qualifications.


The following individuals/services are not eligible for Non emergency Medicaid transportation: 

  1. MQB-Q, B, or E only beneficiaries
  2. Beneficiaries in deductible status-An applicant/ beneficiary is not eligible for Medicaid transportation assistance until their deductible is met.
  3. Nursing home beneficiaries-The facility is responsible for providing transportation to their patients.

If interested in Medicaid Transportation, call 828-287-6005.